
About
Cypress Cosmetics was born from a vision to transform how people access high-quality skincare. We believe that effective, medical-grade skincare shouldn't require a visit to the dermatologist's office. Our mission is to bring those trusted, clinical-grade formulas directly to your door, simplifying your routine without sacrificing quality or results.
Our Product Difference
Clinically Proven, Dermatologist Trusted:
Every Cypress Cosmetics formula was clinically researched and developed in collaboration with leading dermatologists to deliver powerful results and be safe for all skin types.
Made to the Highest Quality Standards:
All Cypress Cosmetics products are manufactured domestically in an FDA-registered facility under strict quality controls, using potent, medical-grade ingredients with clinically validated results.
Natural Ingredients, Backed by Science:
Cypress Cosmetics products are formulated with scientifically proven, powerful natural ingredients to help your skin look its best and feel rejuvenated, resilient, and healthy.
Formulated for Skin Compatibility:
Each Cypress Cosmetics product is layered with pharmaceutical-grade ingredients, optimized for results, and made with minimal preservatives to keep all skin types calm and balanced.
General FAQS
How long does delivery take?
Delivery times include handling time 1-2 business days and transit time 2-5 business days. Once your order has shipped, we will provide tracking information so you can monitor its journey to you.
How much does shipping cost?
Enjoy free shipping on all orders over $100 across the United States! Visit our Shipping Policy page for more details. Happy shopping!
Can I return an item if I’m not satisfied?
Yes, we offer a 30-day return policy for unused items in their original condition and packaging. For detailed information on how to initiate a return or request a refund, please visit our Refund Policy.
What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us immediately at info@cypresscosmetics.com with details and photos of the issue. We will work quickly to resolve the problem and ensure you are satisfied with your purchase.
Can I cancel my order?
You may cancel your order within 24 hours of placing it. Please contact our support team as soon as possible if you wish to make changes or cancel your order. Once the order has been processed, it cannot be canceled.
How can I track my order?
After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your delivery at any time.
Do you ship internationally?
Currently, we are focused on serving customers in the United States. However, we plan to expand our shipping options soon, so stay tuned for updates!
How can I contact customer service?
For any inquiries, please email us at info@cypresscosmetics.com, and we’ll respond as quickly as possible. You can also reach us through our Contact Us page. Our support hours are Monday to Friday: 9:00 AM – 5:00 PM.